Terms
Minimum amount
The minimum amount to shop for is 100 SEK including VAT.
Prices
Swedish VAT is included in the price (25%).
Payment options
- Pay in Advance
Fee: 0 SEK
You pay to us before we ship the items to our bank account no. BIC/IBAN HANDSESS SE 6000 0000 0007 24025162. You will be presented with more information about this after checkout is complete.
- Debit/Creditcard
Fee: 19 SEK
You pay with your Visa or Mastercard through Certitrade / Euroline 100% secure. All information is encrypted with SSL - 128 bit. The payment will be reserved on your account and pulled normally within 24 hours from the checkout. The transactions are done according to the new safetey standard "3D-Secure.
Delivery time
Normal delivery time is about three business days within Sweden.
Shipping
We can ship your items in a box, envelope or with your preferred shipping company.
We are not responsible for any delays caused by any shipping company.
Shipping cost
The shipping cost is based on the weight of your items. The cost will be presented upon checkout.
Guarantees
If you can prove that an item is broken we can replace it, but we cannot replace items that are broken by usage. You will be responsible for the shipping.
Your right of regret
In sweden, you are allowed to return the items (unharmed) without any specific reason, but if you have ordered a hand dyed yarn that is dyed upon your request you will not be able to send it in return. You have to let us know befor sending in return.You have 14 days to regret your purchase and notify us about it. The cost for sending items in return will be payed by you.
The Law on Personal Data
Your personal information (name, address etc.) will be protected according to the Swedish law on personal data (PUL).
